Jio is actively looking to hire candidates for the position Area service Incharge for Bhubaneswar, Odisha
Key requirements are1. Graduation and Diploma in Engineering stream.2. Experience of 6-10 years in Field Installation or Service management or similar role in the telecom industry.
Job DescriptionManage service delivery operations for assigned areas, ensuring timely resolution of customer complaints and issues.Oversee a team responsible for installation, maintenance, repair, and replacement of FTTH/Cable/Telecom devices at customer premises.Ensure compliance with quality standards and processes to maintain high levels of customer satisfaction.Identify opportunities to improve operational efficiency and implement process improvements.Collaborate with other teams to resolve complex technical issues related to DTH/Cable/Telecom services.Skill sets:Relationship managementDelegation skillsExcellent communication skillsTeam management and Diversity managementProblem Solving skillsGeography knowledgeDomain knowledge of DTH / Cable / Telecom/ DevicesUnderstanding of business training requirements
Jio · Bhubaneswar, Odisha, India (On-site)
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https://www.linkedin.com/jobs/view/4224630080
