Skills:
Agile Methodologies, User Experience Design, Product Roadmapping, Data Analysis and A/B Testing, JIRA, Stakeholder Management, SCRUM, Competitive Analysis,
Job Title: Supply Chain Management E-commerce Product Manager
Reports To: Head of E-commerce Supply Chain Management
Company Overview
We are a leading [e-commerce/retail] company, focused on providing our customers with a seamless shopping experience. As we continue to grow, we are looking for a dynamic, data-driven, and innovative Supply Chain Management E-commerce Product Manager to join our team and drive operational excellence in our supply chain functions.
Role Overview
As the Supply Chain Management E-commerce Product Manager, you will be responsible for managing the end-to-end product lifecycle, with a focus on optimizing the supply chain functions to deliver an efficient, cost-effective, and customer-centric e-commerce experience. You will collaborate closely with cross-functional teams, including logistics, technology, inventory management, and business operations to deliver solutions that improve order fulfillment, product availability, and customer satisfaction.
Key Responsibilities
Product Strategy & Roadmap:Define the product vision and roadmap for supply chain management systems, tools, and processes to enhance operational efficiency for e-commerce operations.Work closely with business stakeholders (e.g., logistics, customer support, marketing) to understand needs and pain points and translate them into product requirements.Evaluate competitive products and market trends to identify opportunities for innovation and improvement.Cross-functional Collaboration:Lead collaboration with technology teams to build, implement, and optimize supply chain systems (e.g., WMS, TMS, inventory management tools).Collaborate with operations and logistics teams to develop strategies for improving warehousing, fulfillment, inventory management, and last-mile delivery.Work with data analytics teams to implement reporting, monitoring, and performance measurement systems to track supply chain performance.Process Optimization & Automation:Identify inefficiencies in the existing supply chain processes and work on continuous improvement initiatives to streamline operations.Explore opportunities for automation and AI/ML implementation in supply chain operations, particularly for inventory management, forecasting, and demand planning.Customer Experience & Order Fulfillment:Focus on improving delivery timelines, inventory availability, and order accuracy to ensure a superior customer experience.Drive initiatives to improve return management, reverse logistics, and post-order fulfillment processes.Performance Monitoring & Reporting:Develop key performance indicators (KPIs) and dashboards for tracking supply chain performance.Use data-driven insights to drive decisions and align with business objectives and growth targets.Report regularly to senior management on supply chain performance, challenges, and opportunities.
Qualifications
Bachelors or Masters degree in Business, Supply Chain Management, Logistics, Engineering, or a related field.5-8 years of experience in product management within e-commerce, retail, or supply chain management.Strong understanding of supply chain processes, including inventory management, order fulfillment, logistics, and demand planning.Experience with supply chain management tools and technologies (e.g., WMS, TMS, OMS).Experience with data analytics, including the use of reporting tools (e.g., Tableau, PowerBI) and the ability to interpret data for decision-making.Proven ability to manage cross-functional teams, work in a fast-paced environment, and handle multiple priorities simultaneously.Strong communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.Experience working in an agile product development environment is a plus.
Jio · Bengaluru, Karnataka, India (On-site)
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https://www.linkedin.com/jobs/view/4207304931
